FAQs

Answers to our most frequently asked questions:

+ - DO YOU OFFER ANY DISCOUNTS?

Discounts are available at events regularly scheduled at Club Pilates and other locations.  Please subscribe to our newsletter and Instagram for event announcements

+ - WHAT ARE MY PAYMENT OPTIONS?

We accept all major credit cards and cash. Financing available.

+ - WHAT’S THE AVERAGE AMOUNT OF DYSPORT USED IN A TREATMENT?

Depending on the person and the desired effect, the typical Dysport treatment is between 50-100 units.

+ - WHAT’S THE AVERAGE AMOUNT OF BOTOX USED IN A TREATMENT?

Depending on the person and desired effect, the typical Botox treatment is between 25-50 units.

+ - WHAT TYPES OF FILLER DO YOU OFFER?

We offer a variety of fillers, each designed for specific purposes, such as enhancing volume, smoothing lines, or contouring facial features. The best option for you will depend on your unique goals and needs. During your consultation, we’ll discuss the available options and tailor a treatment plan that’s perfect for you.

Policies

+ - Cancellations

Please remember that forgetting or canceling appointments without notice negatively affects patients waiting to book wanted services and impacts our business.

As a courtesy, an email and SMS message will be sent out 48 hours in advance of appointments.
If there is less than 24 hours' notice of cancellation, this is considered a late cancellation and will result in forfeiture of the deposit.
If you do not cancel or do not show you will be charged the full price of your scheduled service.

Please note that appointments booked within the 24-hour time are subjected to the cancelation policy.

Please arrive 10 to 15 minutes prior to your scheduled appointment time.
Late arrivals will be charged the entire price of the service, even if there is not enough time to complete the service. Late arrivals are defined as seven minutes after your scheduled appointment time.

Failure to follow pre-care instructions may result in the cancellation of your visit and 25% fee will be charged.

+ - Cancellations made more than 48 hours prior

Cancellations made (48) hours or more before service deliveries will be issued a full refund.

+ - Cancellations made less than 48 hours prior

Cancellations made less than 48 hours prior to service are subject to a cancellation fee for services including but not limited to clinical consultations, booking fees, and delivery fees (antigen covid tests not included).